How long is my trial?
Your trial lasts for 15 days, and you can purchase a plan at any time during your trial.
Can I use my own domain name
Yes, you can purchase a domain name from us, or use one from any domain registrar. Please see our domain guide for more info.
Is there a minimum contract period?
No, there is no contract, you can leave whenever you want, however if you have already paid for a month, you won't receive a refund.
Do you offer support for trial accounts?
Yes we certainly do. Just because its free, doesn't mean we wont help you before you insert your credit card details.
Do I need my own SSL certificate?
No, we provide a free shared SSL certificate for all plans, however you can purchase your own SSL certificate from us or a third party as and when you need to.
What happens at the end of my trial?
Once your trial has finished, your account will stay active for another 2 weeks, but your won't be able to login unless you signup for a plan. You will be redirected to upgrade when you try to login.
How do I customise my store
You can simply select one of our free templates and customise the colours. Alternatively, checkout our media partners for a custom template.
How do I take payments?
You can take payments using one of our payment partners, such as SagePay, Amazon Payments or Paypal. If you're just starting out, the easiest way is to get started with Paypal.